Friday, 26 April 2013

Hardware Faults (Printer)

This is a human fault because someone has not set the printer up correctly on the network and the computer does not automatically connect to the printer because it is not visible on the network and an administrator of the network need to make the printer visible for the computers to find the network printer.

To connect to this printer you need to find out the IP Addresses of the printer and then go to devices and printer in control panel and select add printer and click on add network printer and select the printer that I want isn't listed type in the IP Address and click next until it says finish and you should be able to print. 

Hardware Faults (Keyboard)

This hardware fault because the keyboard is not responding to the computer whilst booting up, The USB connection is correctly inserted into the computer so just to make sure that the keyboard is broken get a working keyboard and plug it into the same computer and if it works the keyboard is broken.

Software Faults (Norton 360)

This is an Norton 360 Error 3048,3 this caused by Norton not getting the latest update on there virus/ spyware table to prevent people from infecting your computer. Norton 360 recommends that you go to there website and go to intelligent updater page and download and install the file and this should fix the problem.  

Software Faults (Norton 360)

This is an Norton 360 Error 8507,125 this caused by Norton realising the there is a lot of errors in the Norton 360 package and recommends that you uninstall the software and then reinstall the software and that should fix the problem.

Monday, 22 April 2013

Hardware Faults (SATA Cable)

This is a human fault because someone has not placed the SATA Cable into the motherboard correctly because half of the connection is not plugged in. This stops the computer from booting up correctly because it thinks that there is no operating system and the POST (Power On Self Test) kept repeating and looking for the hard drive

This can be done by replacing the hard drive and when plugging in the SATA Cable in to the motherboard and the hard drive and then nocking the cable which then becomes lose     

Also SATA stands for Serial Advanced Technology Attachment and it communicates between the CPU and the hard drive  



Hardware Faults (RAM)

This a human fault because someone has not placed the RAM correctly in to the motherboard which has stopped the computer from booting up. the computer

Also RAM stands for Random Access Memory and it stores information on what programs, applications and data that is being used on the computer so it can run