This is a human fault because someone has not set the printer up correctly on the network and the computer does not automatically connect to the printer because it is not visible on the network and an administrator of the network need to make the printer visible for the computers to find the network printer.
To connect to this printer you need to find out the IP Addresses of the printer and then go to devices and printer in control panel and select add printer and click on add network printer and select the printer that I want isn't listed type in the IP Address and click next until it says finish and you should be able to print.
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